© 2016 MACK-LEE MECHANICAL LTD. Fort McMurray, AB
Website locally crafted ❤️ #fortmcmurraywebdesigner
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Don’t f!@k the customer.
We’re honest with our customers. We’re honest with each other. We’re honest with ourselves. Authenticity, transparency and an open-door policy shows our team and our customers they can trust us.
Never settle for “Good Enough”.
We do it right. The first time. Our customers deserve the best because they ARE the best, and we make every effort to deliver.
Consistent actions create consistent results.
From the first interaction to the 20-year relationship anniversary, we want our customers to have a positive predictable experience. This value encompasses every one of our core values and lies at the heart of Mack-Lee’s vision.
Say what you mean and mean what you say.
We have a commitment to a standard of excellence in customer service. We follow through on the promises we make, and our customers know they can depend on us.
Don’t take your successes for granted.
We don’t think less of ourselves; we think of ourselves less. Which gives us more time to think about our customers, each other, and the task at hand.
Do the right thing. Even when no one is watching
We always do our best. We strive to exceed goals and expectations in every area. And if we f!@k up, you better believe we’ll ‘fess up!
Seek first to understand, then to be understood.
know we’re all human, and we practice acceptance and understanding of our differences lapses in judgement and mistakes. We are each other’s support system. We are Mack-Lee. We are family.
No man left behind.
Our team members work WITH Mack-Lee, not FOR Mack-Lee. We ARE Mack-Lee. We share our knowledge and expertise and work together to create a safe, trusting environment where everyone can be free to be who they are without judgement. United we stand, divided we suck!
If you get an opportunity to do something you’ve never done, take it.
We invest in ourselves, each other and our community. Through personal development, training and community involvement, we grow not only as individuals, but as a TEAM.
If you don’t like something, quit b!tching and change it.
We encourage positive change, collaboration, innovation and engagement. We’re constantly seeking new ways to improve ourselves, our company and our community.
Monday to Friday 8am – 5:30pm
285 Macdonald Crescent
Fort McMurray, AB T9H 4B7
© 2016 MACK-LEE MECHANICAL LTD. Fort McMurray, AB
Website locally crafted ❤️ #fortmcmurraywebdesigner